ADMIN & OPERATIONAL SUPPORT
Inbox & Email Management
Calendar Management
Appointment Scheduling
Travel Planning
HR & Recruitment Support
Project Coordination
Research
General Admin & Operational Support
Embedded Files
SOCIAL MEDIA & TECH SUPPORT
Social Media Content Scheduling
Basic Video & Reels Editing
Content Repurposing
Facebook Group Management
Website Updates
Email Marketing & Newsletter Scheduling
Proofreading & Copy Editing
CRM & Database Management
RETAINER PACKAGES
Retainer packages are a great option if you require ongoing monthly support as they are the best way to guarantee my time every month. My time is tracked and you will receive weekly updates on the hours used so that there aren't any unexpected surprises! Retainer hours expire on the last day of the month however, I’m sure we can agree on a valuable way to use any remaining hours. Any additional hours needed will be charged at my standard hourly rate. Please note that all retainer packages are on a 3-month minimum contract with a 1-month notice period thereafter.
PAY AS YOU GO
This service is perfect if you need any ad hoc tasks to be completed or if you require more flexibility. My time is tracked and rounded to the nearest 15 minutes. My pay as you go rate is £35 per hour and the minimum billing time for this service is 2 hours.
BESPOKE PACKAGES
Don’t see a package that works for you? Get in touch and I'd be happy to create a package that fits around your business needs. I also offer support with specific projects.
I would like support but I’m unsure how to decide which tasks to outsource?
I suggest spending some time analysing your work and writing down the tasks you typically do in a working week. Start by highlighting the tasks you don’t enjoy doing, you don’t need to do yourself and that are too time-consuming. Then create a separate list of anything you would like to start doing in your business that you either don’t know how to do or you simply don’t have time for. This will help you to pinpoint which tasks to outsource.
How do you track your time?
I use a time tracking software called Toggl Track to record the time I spend working on tasks. I provide clients with weekly updates and a breakdown of the hours used.
Do you work with international clients?
Absolutely, I work with clients based all over the world. That is one of the benefits of working in the online space!
I require support with a task that is not listed under your services. Are you still able to help me?
Please drop me an email with your support requirements and I will assess whether I can assist you. If I’m not able to support you, I may be able to refer you to another Virtual Assistant or service provider who specialises in that area.
How do you communicate with clients?
The majority of our communication will be through email and a project management tool called Trello. We will also have regular video calls on Google Meet to plan upcoming projects and tasks.
If you have chosen the Platinum retainer package I will also be available to you on Slack.
Are you insured?
I hold professional indemnity insurance and I am also registered with the Information Commissioner's Office (ICO).
What are the next steps?
Please use the link below to book a free 30-minute discovery call so that we can discuss your requirements and how I can support you. If you don’t see a time that works for you or if you are based in a different time zone, please send me an email and we can arrange a suitable time to speak.
After the discovery call, I will send you a proposal and a summary of what we discussed. If you are happy to proceed, a contract will follow and then the onboarding process can begin.
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